Storytelling is a human tradition that we believe can serve as a uniquely effective bridge between theory and practice. Stories help us make sense of the world around us. They can inspire, caution, and educate. We’ve collected stories from our own practice coaches as well as the providers they met in this project.

The memories that our coaches share illustrate what they saw and who they met in small primary care clinics across the Pacific Northwest in 2015-2018. We hope that these improvement process narratives may be useful to others working in the field of practice coaching.